Data Capture

It may sound simple, but data capturing can be a large drain on your business’ in-house resources.

Using sophisticated IT infrastructure, iContact offers cost-effective and efficient data capturing processes. Our specialist team ensures that large amounts of vital data is captured, organized and indexed, relieving our clients (across a broad range of industries) from the laborious task of extracting targeted, often complex, data.

Whether it’s manually capturing data from market research, collecting electronic data or interpreting and updating your CRM systems, iContact assures a quality controlled and 100% secure service that delivers the most trustworthy and accurate results. Now your business can achieve accelerated growth by dramatically improved operational efficiencies.

Why Choose iContact

It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.

We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.

iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.