New Revamped Canteen for World Class Call Centre

New Revamped Canteen for World Class Call Centre

Investing in a revamped staff canteen really pays off, according to South African-based Call Centre, iContact. Their recently refreshed canteen space is now an interactive environment that not only seats a large number of people, but also ensures that all staff feel comfortable, relaxed, and even productive during their breaks.

Hundreds of employees (who ensure the company’s 24/7 service offering) now move through the simple yet attractive environment – that lends itself not only as a space to eat, but to meet-up informally, engage, generate new ideas or identify potential synergies. iContact identified the value of employees eating together, resulting in them performing better as a team. After all, communication and interaction are crucial aspects of everyday working life.

Part of the canteen’s evolution was about redesigning the space so it can be activated throughout the day. Both the in and outdoor space offers employees world class facilities, including a shaded umbrella area, round-the-clock complimentary coffee and tea, microwaves, vending machines and an internet café. The revamped canteen is fast becoming a hive of engaging and productive activity.

Besides for it’s purely functional role, the company’s new staff canteen also serves to help employees – and potential customers – identify with the company culture more. There’s no doubt that an appealing company culture is key when it comes to becoming and remaining an attractive place of work. If companies want to keep current or potential employees motivated and retain their loyalty over the long term, they have to invest in their environment.

For more information about the World Class Call Centre:

Why Choose iContact

It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.

We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.

iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.

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