News Room

The Art of Successful Hiring
The Importance of Training
“This Call May Be Recorded…” The Importance of Quality Assurance
iContact USA Trip. 7 States in 9 Days!
iContact BPO USA Tour | June 24, 2019 – July 3, 2019
The Power of Analytics and what it can do to your business
Voting Day 2019
5 Typical Call Centre Customers & How Best to Handle Them!
A Positive Call Centre Culture: The Secret to Success!
Interview with iContactbpo IT Manager: Ryan Kuys