iContact Celebrates Top Professionals

Leading South African Call Centre is proud to announce that three of their staff members have been selected through to the final round of the BPeSA Regional Awards in the following Categories: Top GBS Team Leader or Supervisor: Taussi Pusoe and Top GBS Sales Professional: Lenice Marks and Ntondokazi Zondi.

The GBS National Award Ceremony, which takes place in November in Durban, identifies and rewards professionals and organisations for their outstanding achievements in the Global Business Service sector, celebrating vision and upholding the spirit of excellence!
The awards also serve to showcase the capability of top performers across their respective fields, all the while focusing on growing the South African economy. The awards are a mark of honour where excellence from entrants across the GBS sector is both acknowledged and celebrated.

iContact wishes our selected staff members the best of luck and, regardless of the outcome, is proud to have you on our team.

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Why Choose iContact

It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.

We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.

iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.

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