iContact to attend Prestigious 2018 CCMG Awards

An exciting week ahead for iContact as they prepare to attend this year’s CCMG awards. Building on the success of the last six years, this prestigious event will, once again, recognize excellence in the South African Call Centre industry by rewarding individuals and organisations that have pushed boundaries, achieved immense growth and inspired others.

The 2018 Industry Awards Gala Dinner, the platform on which the Awards are presented, will be held at the Hilton Sandton on Saturday 29th of September and is set to attract over 550 top industry leaders and managers.

Clinton Cohen, MD of iContact says, “We are thrilled to be hosting international delegates flying in from the US, UK and Australia and offering our global guest associates the opportunity to identify the best of the best in the South African Call Centre Industry!” Companies of excellence will be in the spotlight showcasing the extraordinary things they have achieved when it comes to customer service, sales and collections. Forward-thinkers who have left conventional ways behind to embrace innovation, creative thinking and hard work deserve to be publicly acknowledged by the entire South African Contact Centre Industry.

The 2018 CCMG Industry Awards is sure to attract industry leaders, select decision makers, Contact Centre CEO’s and senior managers. It promises to be an inspiring evening of exceptional accomplishments and will certainly evoke pride for our industry both locally and internationally. iContact looks forward to seeing you there.

Why Choose iContact

It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.

iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.

We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.

iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.

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