Why You Should Outsource To South Africa
Why Choose iContact
It’s no wonder Business Process Outsourcing is a growing business trend. By employing a BPO service provider to take care of non-core business processes, an organisation is able to focus on their core competencies and goals.
iContact is a specialised BPO operation based in South Africa that can offer highly tailored services to businesses anywhere in the world.
We are a large-scale, owner-run operation that can provide specialised agents with specific skill sets. We train and coach our agents to meet your stringent requirements. Our service offering is backed by our bespoke software system and the latest technology.
iContact provides customer care, technical support, customer acquisition, analytics, and a range of other BPO/S services.
Our areas of specialty
Clinton Cohen MD
Our team members are detail-oriented, very skilled and effective at ensuring your tasks are DONE!
That is why many businesses use iContactBPO.
You get your own dedicated account manager who works on your tasks every day so you can invest your time in what actually grows your business or relax for a few extra hours with the family.
All our managers have a minimum of 7 years call centre experience and care about your business, just like you do, every single day.